Shipping, Rates and Policies

Transparent shipping fees

Our shipping fees comply with the value of the shopping cart. Out of that reason you can order special made products always for the same conditions, independent from the packing size. There are no transport costs from a value of goods of 900 Euro and above.

Table of discounts

You do not have to buy 4 pieces of one article. Quantity discount will start at 4 articles in your shopping cart, if the products are marked with “Buy 4 or more and save at least  2 per cent!”.

Special made products up to 1 sqm

Because of high offcut producing smallest tarpaulins and nets, orders of special made products up to 1 sqm will get an extra charge of 400 per cent on normal list prices. Example: An 0.5 sqm sized tarpaulin that has a list price of 5 Euro / sqm will cost 12.50 Euro.

Special made products from 1.01 to 5 sqm

Normally, orders for special made products have a size of more than 5sqm. For some orders, that includes smaller sizes from 1.01 up to 4.99 sqm, an extra charge of 100 per cent. Example: A 1.5 sqm sized tarpaulin that has a list price of 5 Euro / sqm will cost 15.00 Euro.

Amounts of under 25 Euro in shopping cart

For amounts of under 25 Euro in the shopping cart we add an extra handling charge of 3.50 Euro.

Order

As soon as your order was places, you will get an automatic confirmation via E-Mail. We proof your order and with beginning of the production you will get another E-Mail confirmation. If you ordered with advanced payment, this E-Mail will include our bank data for your money transfer. When your order left our company, you will get another E-Mail as information.

Delivery time

In normal cases, your order is ready for shipping within 3 or 5 days. We need 2 to 5 additional days for delivery. The total delivery time depends on where you are located and reaches from 5 to 10 days. For big quantity orders (25 pieces or more) we inform you about the delivery date with our order confirmation.

Returns and our money-back quaranty

The return of unused standard products is possible within 14 days after receipt. This is the official law for online sales. In cases of return, please inform us before you send the articles back via E-Mail, Fax or give us a phone call. Please inform us about the online order number and the reason for your return.

You find our contact data here.

In cases of return you have the following options:

a) the money will be transfered back to your account

b) you will get a credit voucher of the amount of your order and with your next order, it will be charged

c) the goods are changed with another product, that may fit your demands better

In cases of return please consider the following:

If there is no product deficit, you will have to pay the transport costs

Special made products can not be returned (unless they do not have the right size e.g.)

If you are unsatisfied with our products or our service, please do not hesitate to contact us, together we will find a solution!